There are many possible causes of this issue, however most relate to quotas being enabled on the filesystem itself.
Some ways to check the most common errors are:
Quotas enabled in the filesysem
By default, quoatas are enabled in the kernel on all SoftLayer Linux and FreeBSD kernels. If you’ve compiled/installed your own kernel, you’ll need to verify that quotas are enabled.
— FreeBSD systems will need to add “options QUOTA” to their kernel configuration and recompile. They will then need to add “enable_quotas=”YES”” to their /etc/rc.conf file.
— To enable quotas on a certain partition, one will need to modify the /etc/fstab file by adding usrquota (or grpquota if one desires the quota to pertain to an entire group rather than an individual user) to the options column (e.g. “LABEL=/home /home ext3 defaults,usrquota 0 0”).
| [root@linux-test-server ~]# cat /etc/fstab # This file is edited by fstab-sync – see ‘man fstab-sync’ for details LABEL=/ / ext3 defaults,usrquota 1 1 LABEL=/boot /boot ext3 defaults 1 2 none /dev/pts devpts gid=5,mode=620 0 0 none /dev/shm tmpfs defaults 0 0 none /proc proc defaults 0 0 none /sys sysfs defaults 0 0 LABEL=SWAP-sda2 swap swap pri=0,defaults 0 0 /usr/tmpDSK /tmp ext3 defaults,noauto 0 0 /tmp /var/tmp ext3 defaults,bind,noauto 0 0 [root@linux-test-server ~]# |
— Once those entries are added, a reboot of the server should resolve the issue.
Run /scripts/fixquotas
Cpanel has it’s own tools to repair the quotas for it’s accounts. the command
#/scripts/fixquotas
run through ssh may resolve the issue.
Repquota
The command
#repquota -ua
will tell you if quotas are being reported for OS users at all.
Quotacheck
The command
#quotacheck -fv /home
will display the quotas for that filesystem, however the partition has to be unmounted first. It’s best to do this from Single User mode.